Warranty
Consumer Purchase
All e-Bikes, e-Unicycles, e-Tricycles and e-Scooter (stand or seat), and their individual Covered Components (as defined herein), are protected against all manufacturing defects in material or workmanship for one (1) year after receipt of the it by the customer (the “Warranty Period”). This Limited Warranty is only applicable to United States and Canada and in accordance with the following terms:
Only the original owner of the product purchased from EvoltWheels, online or physical storefront is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the it and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the it to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferee of the it.
The Limited Warranty is expressly limited to the replacement of a defective lithium ion battery (the “Battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware (each a “Covered Component”).
The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.
The shippiment/return of the product to be service/fixed or repaired is not included with the warranty is the buyer responsability to pay for the shippiment to send it to Evolt Wheels and to Evolt Wheels send it back. We can send the part free of charge and give all the instructions to help the customer fix/repair it with videos, calls or video calls.
This Limited Warranty does not cover normal wear and tear of any Covered Component. Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes). Any damage or defects to Covered Components resulting from failure to follow instructions the product owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with it as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
For the avoidance of doubt, EvoltWheels will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear, or water damage.
ANY MODIFICATION TO THE PRODUCT, ELECTRICAL OR MECHANICAL WILL RESULT IN CANCELLATION OF THE WARRANTY
Street Legal
All our Fat Tire Scooters come with VIN. Due to the different regulations at each city, you need to ask the local DMV to check if you can get plate for the e-scooter.